North Cascade Heli Policies

Please familiarize yourself with our policies. North Cascade Heli expects that all guests understand our policies before reserving a heli-skiing program with us.

RESERVATIONS & PAYMENTS

  • To reserve, a 50% deposit and completed registration form are required
  • Your credit card will be charged the final balance 60 days before your trip
  • Full payment is required for trips reserved within 60 days of the trip
  • No guest may fly if a balance is due
  • Payment for additional runs or flight time will be collected at the end of each trip
  • Single bookings are allowed only to fill an empty seat
  • Specific deposit and payment policies are described below for each type of program

CANCELLATIONS

  • If you cancel for any reason, at any time, we require notice in writing via email
  • 50% of the deposit is refundable up to 60 days before the first scheduled date of the trip
  • Trip dates may be changed (based on availability) up to 60 days before the trip
  • Trip dates may not be changed within 60 days of the trip for any reason (no exceptions)
  • No refunds are made on cancellations for any reason within 60 days of the trip
  • Trips are transferable

WEATHER & SNOW CONDITIONS

Mountain weather and snow conditions primarily dictate the terrain that we may ski. Guests must be able to ski all snow and weather conditions and terrain that may be encountered in the backcountry including but not limited to deep powder snow, dense snow, corn snow, wind or sun crust, treed slopes or low-angle slopes. No refunds will be given due to poor snow or weather conditions, ability, illness, injury or personal decision to not go heli-skiing or to quit heli-skiing.

Weather sometimes delays heli-skiing operations. Therefore we require guests to be available until at least Noon on the day of their program unless North Cascade Heli indicates that it is a "no-fly" or "down" day. Rainchecks will be issued as outlined below for partial or complete no-fly days.

RAINCHECK POLICY (HELI-SKIING PROGRAM)

  • Full credit will be issued only when North Cascade Heli is not able to provide any portion of the guaranteed heli-skiing (no runs skied)
  • Full credit may be used the same season (based on availability) or the next season
  • Full credit expires at the end of the next season (no exceptions)
  • Full credit is transferable to another guest for use during the same season (based on availability) or by the end of the next season (no exceptions)
  • If a cash refund is preferred when North Cascade Heli is not able to provide any portion of the guaranteed heli-skiing, the cash refund will be $700
  • When only a portion of the guaranteed heli-skiing was received (partial credit), then credit will be issued at the rate of $100 per run not skied
  • All partial credit is issued towards the purchase of a full North Cascade Heli program
  • If, for example, a guest has three runs remaining at the conclusion of a multi-day program, then a credit in the amount of $300 will be issued, and the balance due for a full day of heli-skiing will be $1,000
  • Partial credit may be used the same season (based on availability) or the next season
  • Partial credit expires at the end of the next season (no exceptions)
  • Full credit is transferable to another guest for use during the same season (based on availability) or by the end of the next season (no exceptions)
  • No full or partial credit or refund whatsoever will be issued for missed skiing (before or during your trip) due to ability, fitness, equipment failure, illness, injury, personal choice to abstain from heli-skiing or any other reason (no exceptions)

North Cascade Heli reserves the right to cancel operations at any time or refuse service to anyone for any reason. North Cascade Heli may cancel, alter, or reschedule a trip for any reason, at any time (guests will receive credit as described above).

MULTI-DAY HELI-SKIING:

  • A 50% deposit is required at the time of the reservation for each guest
  • The balance is due 60 days before the trip

SINGLE DAY HELI-SKIING:

  • Full payment is required to reserve (plus Washington State 8.2% sales tax)

EXCLUSIVE HELI-SKIING

  • A deposit of $6,500 plus Washington State sales tax (8.2%) is required to reserve dates for this program (3 load rate) with a minimum of 3.0 hours of flight time per day
  • A deposit of $7,000 plus Washington State sales tax (8.2%) is required to reserve dates for this program (2 load rate) with a minimum of 2.0 hours of flight time per day
  • The balance is due 60 days prior to the start of your scheduled program
  • For daily minimum flight times not utilized due to weather, 60 percent of the unused flight time will be credited at the rate of $6,500 (for two groups) and $7,000 per flight hour (for three groups)

BACKCOUNTRY YURT TRIPS

  • To reserve the yurt, 4 guests must make a full deposit, which is $1,350 for the three-night program or $1,500 for the four-night program plus Washington State sales tax (8.2%)
  • If the remaining 4 seats are not booked 60 days from the start of your scheduled program, North Cascade Heli may offer the remaining 4 seats to another public group
  • If we are unable to fly for the entire reserved period, a full credit will be issued that may be used the same season (based on availability) or the following season
  • If we fly in one day late, no refund will be issued for the 1st day missed

SINGLE DAY HELI-ASSISTED TOURING

  • Full payment of $650 plus tax is required per person, plus Washington State sales tax (8.2%).
  • If we are unable to fly at all on your scheduled day, full credit will be issued for the same season (based on availability) or the following season
  • Credits are transferable
  • Additional charges may be required for ferry time to remote areas
  • Heli bumps are available for $100 plus tax per person

MULTI-DAY HELI-ASSISTED TOURING

  • A 50% deposit plus tax is required to reserve
  • The balance is due 60 days before the trip
  • If we are unable to fly at all during your scheduled dates, full credit will be issued for the same season (based on availability) or the following season
  • Credits are transferable
  • Additional charges may be required for ferry time to remote areas
  • Heli bumps are available for $100 plus tax per person

GUESTS UNDER 18:

Guests under the age of 18 must have their Reservation Form and Participant Agreement, Release and Assumption of Risk form signed by a parent or legal guardian before beginning their program with us. Guests under 18 must be able to quickly and accurately follow their guide's instructions. If we deem a minor guest to be a risk to themselves or others, we reserve the right to return them to the Heli Barn with no refund. We do not recommend that guests under the age of 14 fly with us.